Refund and return policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full exchange. To be eligible for a return-exchange, Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: The item must be unused To complete your exchange, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item for exchange, No refund is possible.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kfgold-antwerp.be and send your item to: Vestingstraat 64, 2018 Antwerpen
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping returns
No returns, only exchange.
Need help?
Contact us at info@kfgold-antwerp,be for questions.
